Juthamas Clinic is committed to protecting the personal data of our patients and website visitors. This policy explains what data we collect, why we use it, who we share it with, how long we keep it, and what rights you have.
Juthamas Clinic
Healthcare facility licence no. 10101058765
Clinic operator: Dr. Chayooth Thanapornsangsuth, M.D.
99/111 Soi Ngam Wong Wan 26, Thung Song Hong, Lak Si, Bangkok 10210, Thailand
Tel +66 90 665 9384 · LINE @ecl0443p · www.juthamasclinic.com · Email juthamas.mbk@gmail.com
These forms work by opening the LINE application and sending your request to our official account. The information you enter is therefore also transmitted through and stored by LINE.
Health data is sensitive personal data under Section 26 of the PDPA. We process it under the exemption in Section 26 (5) (a): processing necessary for preventive medicine, medical diagnosis, and the provision of medical services by a licensed medical practitioner bound by a legal duty of confidentiality.
Before-and-after photographs will never be used for publicity, publication, or teaching unless you have given separate, explicit written consent. You may withdraw that consent at any time, and doing so will not affect your right to receive treatment.
| Purpose | Legal basis |
|---|---|
| Examination, diagnosis, treatment, and follow-up | Section 26 (5) (a) — provision of medical services |
| Creating and retaining medical records as required by law | Legal obligation — Sanatorium Act B.E. 2541, Section 35 (3) |
| Scheduling, confirming, and reminding you of appointments | Performance of a contract / legitimate interest |
| Receiving refill requests, preparing medication, arranging collection | Section 26 (5) (a) and performance of a contract |
| Selling and delivering products, issuing receipts, receiving payment | Performance of a contract / tax and accounting obligations |
| Answering enquiries and customer service | Legitimate interest |
| Sending news, promotions, and marketing communications | Consent — withdrawable at any time |
| Using before-and-after images for publicity or teaching | Explicit consent — withdrawable at any time |
| Improving the website and analysing visit statistics | Legitimate interest |
We do not sell your personal data. We disclose it only as necessary to:
Some of our service providers, including the LINE platform and our website statistics service, process data on servers located outside Thailand. We select providers that maintain adequate personal data protection measures as required by the PDPA.
| Type of data | Retention period |
|---|---|
| Medical records and treatment documentation | Not less than 5 years from the date created, per Sanatorium Act Section 35 (3) |
| Sales and financial records | 5 years, per accounting and tax law |
| LINE conversation history and marketing contact data | No more than 2 years from last contact, or until you withdraw consent |
| Website analytics data | No more than 2 years |
After these periods we delete, destroy, or anonymise the data.
To exercise any right, contact us using the details in Section 1. We will verify your identity before acting and will respond within 30 days of receiving your request. There is no charge, unless a request is excessive or repetitive.
You can delete or block cookies in your browser settings, though some features of the website may then not work properly.
We restrict access to personal data to staff who need it to perform their duties, serve our website over an encrypted connection (HTTPS), and require all staff to maintain patient confidentiality in accordance with professional ethics.
Where a patient is under 20 years of age and has not attained legal majority through marriage, consent must be given by the person with parental authority, except where the law provides otherwise.
We may update this policy from time to time. The date of the latest revision appears at the top of this page. If we make material changes, we will notify you through appropriate channels.